ALL hold requests are to be sent via email only (none will be accepted via phone) with the following required information:
EMAIL SUBJECT: HOLD for (insert animal id number)
In the body of the email, provide the following:
Animal ID #: _______________________
Name of Rescue Group: __________________________________________
Name of designated person for pickup: ______________________________
Contact Phone Number for person placing hold: ________________________
Date & Time for pickup: ________________________
· The hold will be placed for 24 hours and a confirmation email will be sent back to the requestor via email.
· All incoming BARC Aid emails will be answered during the following hours and within the specified timeframe:
Monday – Friday
9 a.m. – 5 p.m.
Within one hour
Saturday Sunday
9 a.m. – 2 p.m.
Within one hour
Emails received outside of these timeframes will be answered the next day, during these hours. If a response has not been received within one hour during the specified timeframes, please notify Mauricio Zepeda immediately via email mauricio.zepeda@houstontx.gov or cell phone 832-623-3871. If no response from Mauricio contact carlene.lormand@houstontx.gov or cell phone 281-660-0544.
Contact:
Direct: 713.229.7354
Cellular: 832.623.3871
Fax: 713.238.3285
Email: mauricio.zepeda@houstontx.gov
www.houstonBARC.com
No comments:
Post a Comment